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Prior to Delivery
All orders MUST BE PAID IN FULL PRIOR TO DELIVERY. We will schedule your drop-off or delivery within a 3-hour window time. Please understand that there can be events, impossible to predict, that may delay the drivers beyond the window time. The driver will call you to advise on such delay. An adult (18 years or older) must be at home to receive and sign for the dropped-off or delivered products.  Balance must be paid in full 3 days prior to delivery as our drivers cannot collect any payments. The customer needs to make sure that all furniture will fit through any doorways, stairways, and hallways as well as in the room itself. Should the products be shipped back to our warehouse for any reason without prior authorization, the customer will also be responsible for the additional shipping charges and product restocking fees will apply.
 
Curbside Shipping: CT, MA, RI and many areas in NY, NJ and NH.
Drop-off service at curbside only. There will be only one driver most of the time. Products will not be brought inside your home. We will call you 72 hours prior to drop-off to schedule the drop-off service.  If you need to reschedule, we must hear from you minimum 24 hours before scheduled drop-off time (please do not leave a message-you need to talk to our customer service representative). If we do not hear from you and our driver is unable to drop-off your products as scheduled, you will be charged again for drop-off service.  Additional fees do apply if you choose to upgrade to a higher service class. For example: an upgrade to a delivery with in-home assembling class. Should you decide to upgrade to a higher service class at the time of the scheduled curbside drop-off service, you need to accept your furniture, sign for your delivery and contact us to pay for the upgrade. We will schedule the additional service for the next available open time. The customer needs to make sure prior to signing the order that all furniture will fit through any doorways, stairways, and hallways as well as in the room itself.  The customer will be responsible for additional delivery charges and product restocking fees should any furniture be returned due to "size" and "fit" problems. PLEASE ALLOW ENOUGH TIME TO INSPECT ALL THE MERCHANDISE PRIOR TO SIGNING THE "DROP-OFF" DOCUMENTS. When "DROP-OFF" documents are signed the sale is final. There will be no returns or exchanges. Please go to shopping cart on our website for prices and details, or call our Customer Service (860) 356-0322.
Furniture Delivery
Contemporary Furniture Center offers local delivery to: CT, MA, RI and many areas in NH, NY, NJ, and PA.  This service includes: delivery, opening and inspection of all the ordered products at the customer's residence. It also includes assembly, careful placement of all products into customer's room of choice and packaging removal. This service may be quoted to the customer at the time of purchase. The customer needs to make sure prior to signing the order that all furniture will fit through any doorways, stairways, and hallways as well as in the room itself. Please be aware that our drivers are not authorized to move anything in your house. Please make room for your new products ahead of time. The customer will be responsible for additional delivery charges and product restocking fees should any furniture be returned due to "size" and "fit" problems. PLEASE ALLOW ENOUGH TIME TO INSPECT ALL THE MERCHANDISE PRIOR TO SIGNING THE "DELIVERY" DOCUMENTS. When "DELIVERY" documents are signed the sale is final. There will be no returns or exchanges. Please go to shopping cart on our website for standard prices and details, or call our Customer Service (860) 356-0322.

Furniture Pick-Up
Your ordered products can be picked up at our Warehouse with no additional charge. We will call you to let you know when your products will be available for pick up and to schedule a pick up time. Please, come prepared: have a proper vehicle, ropes and any needed packing materials with you. Those items may be provided to you at additional charge upon request. Our warehouse staff will assist you in loading your vehicle at no additional cost, however it is your responsibility to secure the merchandise. The Contemporary Furniture Center will not be responsible for any damage to the furniture after it is secured by you on your vehicle. PLEASE ALLOW ENOUGH TIME TO INSPECT ALL THE MERCHANDISE PRIOR TO LOADING AND SIGNING THE "PICK UP" DOCUMENTS. When "pick up" documents are signed the sale is final. There will be no returns or exchanges.


Nationwide Freight
We ship nationwide with UPS, Yellow, Roadway or FEDEX freight.  For all products ordered we will quote "CURBSIDE SHIPPING" charge. Products will be dropped-off at curbside only and will not be brought into your home. You might be able to upgrade to a higher service class at additional cost. You need to advise us of your special handling needs at the time of purchase.  For example: you may need a lift gate service or additional person to carry the items inside the house for you. All nationwide shipping providers charge extra for those services and need to be notified ahead of time for a quote on such services. Freight provider will email or call you as requested with a notification on when your order ships and when it is scheduled to be dropped-off at your residence. If you need to reschedule, you need to contact the freight company directly at the number provided on the notification.  The customer assumes responsibility for any charges levied by the freight provider associated with multiple redelivery attempts and/or storage. The customer needs to make sure that all furniture will fit through any doorways, stairways, and hallways as well as in the room itself. Should the products be shipped back to our warehouse for any reason without prior authorization, the customer will also be responsible for the additional shipping charges and product restocking fees will apply. PLEASE ALLOW ENOUGH TIME TO INSPECT ALL THE MERCHANDISE PRIOR TO SIGNING THE "DROP-OFF" DOCUMENTS. When "DROP-OFF" documents are signed the sale is final. There will be no returns or exchanges. Please call our Customer Service (860) 356-0322 for additional information.

 

 



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