Return Policy
Contemporary Furniture Center known as THE SELLER and Customer known as THE BUYER. The Seller wants all the Buyers to have positive shopping experience at the Website or in our showrooms. That's why the Seller can offer the Buyers a simple, no hassle return policy! In certain cases, if the Buyer is unhappy with purchased item, the Buyer may return it to the Seller for a refund/store credit of the purchase price less the actual shipping cost, after manager's permission only. Any discounts or free shipping applied to your original order may be deducted from the Buyer's return credit. For example, if the Seller offered free shipping on the Buyer's products, The Seller will issue the Buyer a credit for the purchase price of the returned products, but will deduct his actual shipping costs for returned items. Items must be completely unassembled and unused, in their original condition and packaging, complete with all materials. The Buyer will be responsible for returning the item to the Seller's warehouse of origin using the same shipping method used for outbound shipment. Please feel free to call us at 1-860-356-0322 for additional information about the outbound shipping cost of an item the Buyer want to return. Refunds will be issued once we have received the item and it has been determined to be in like-new condition.
Products bought on the Website can not be returned to the Sellers warehouse without written authorization.
The Buyer before sending back an product, please contact the Seller through our customer service to request a Sales Receipt for return. Once the Seller receive return request will contact the Buyer within 24 hours with information and regarding the return. All return requests must be made within 7 days of delivery. All returns must be sent insured for the purchase price. If an item is returned with shipping damage, it is the Buyer's responsibility to file a claim for the damaged merchandise. Bedding, textiles and any item marked as "Special Order" are not returnable. Clearance items may not be returned or exchanged.
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